Careers


United Concierge Medicine is creating a new, modern day ER. With the push of a button our Virtual ER gives patients the care they need, when they need it the most, without leaving the comfort of there home. Be part of our fast growing, mission driven team and help us transform emergency medicine.

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What We Do

Healthcare Change

Be part of healthcare change.

For over 50 years acute care has been driven by emergency rooms within the 4 walls of buildings like hospitals and urgent cares. UCM's Virtual ER is changing how emergency medicine is delivered.

Help

Help people in their greatest time of need.

UCM's unique approach to emergency medicine accepts all patients no matter what acute medical problem they are facing. We then treat or triage them to ensure they always get the right care, at the right place, at the right time.

Challenge

Be challenged as an individual while being part of a unique team.

UCM's Virtual ER leverages the power of teamwork. Emergency Medicine is a team sport and when individuals are challenged to do amazing work within a team environment, great things are accomplished.

Tech

Use and build innovative technology.

Backed by a data driven approach, UCM leverages technology and data analytics to deliver a model of care that builds longterm sustainable healthcare change.

Testimonials from Our Team


“United Concierge Medicine’s Virtual ER is not only changing healthcare but has a demonstrated visionary understanding of what can and will work.”

- Ester Horowitz ,VP of Strategic Partnerships

“At UCM I know we are making it so much more convenient as in less time consuming and cost effective for the patient.  I love my job because I know what it is like to be a mom and trying to care for myself or my family.”

- Jen Squires, Office Manager
 

“I love the follow through. In the ER we essentially "treat them and street them" rarely finding out how a patient makes out. Now I can follow my patients from start to finish.”

- Danielle Wright, Physician Assistant
 

“UCM has not only allowed me to work from home, but I have also been able to practice the best, most rewarding emergency medicine of my career.”

- Michael Ungerland, Physician Assistant
 

"Working with United Concierge Medicine has been a great experience. Initially I was slightly skeptical and worried there were some limitations without examining patients, but the use of video and photo sharing improves our capabilities greatly."

- Joe Vukovic, MD
 

“It's a breath of fresh air to know you are making a positive impact in an organization and individuals' lives.”

- Laura Balogh, VP of Benefits and Partners
 

“Being involved within a lot of aspects of the company I get to experience first hand the impact the company has on clients and on our own employees. It's great to work for a company where upper management really supports the mission they are driving for and instills support and inspiration in their employees to do the same.”

- Brendan Duffy, Client Relation
 

Available Positions


Clinical Director

  • Be part of a dynamic ER team
  • Use innovative technology
  • Learn a virtual ER environment
  • Competitive salary and benefits
APPLY

Job Description

Clinical Director - United Concierge Medicine is a rapidly growing, 24/7 virtual Emergency Room. We are seeking a Clinical Director who will be responsible for managing the operations of our Virtual ER practice. The Clinical Director must oversee and manage all daily operations as it relates to patient care. This will include making sure all clinical day to day operational goals are met as well as current and future strategic goals are met. In addition to managerial duties, he/she will also continue to practice medicine in the capacity UCM needs both in patient care and provider oversight.

Job Requirements

Education: Clinical Director will either be a board-certified Emergency Physician, PA, NP or RN. Experience: A minimum of 10 years of experience in the practice of medicine with at least 5 years of managerial and strategic leadership experience. In addition, the following experience is desirable: Experience in telemedicine; strong ability to organize effectively, delegate responsibility, solve problems quickly and communicate clearly; medical practice management experience and a proven track record for effective management of large teams and results-driven leadership.

Full-Time Daytime Care Coordinator

  • Be part of a dynamic ER team
  • Build a career path
  • Use innovative technology
  • Enjoy a flex schedule
  • Learn a virtual ER environment
  • Competitive salary and benefits
  • Make $16 an hour
APPLY

Job Description

Full-Time Daytime Care Coordinator - Join our healthcare team and be part of a new and exciting field in medicine. We are a 24/7 innovative, rapidly growing Virtual ER service seeking an full-time Care Coordinator who will be an integral part of our Virtual ER team. You will be part of a mission-driven ER team working together to help get patients the right care, at the right place at the right time. We are looking for someone who can help us build an employee, client, and patient-friendly environment that achieves value for all stakeholder. We are looking for those who exhibit professionalism, compassion, have excellent communication skills and the ability to multi-task.

Job Requirements

Job will include, but is not limited to, coordinating the care of patients via answering telephones, submitting consults to on call physicians, setting up labs and imaging as well as handling other tasks in our medical call center. We are looking for those who exhibit professionalism, compassion, have excellent communication skills and the ability to multi-task. Candidates must be comfortable using technologies such as computer and phone. 7am-3pm, weekend and holiday rotation. Call Center experience a plus but not required.

Full-Time Evening Care Coordinator

  • Be part of a dynamic ER team
  • Build a career path
  • Use innovative technology
  • Enjoy a flex schedule
  • Learn a virtual ER environment
  • Competitive salary and benefits
  • Make $16 an hour
APPLY

Job Description

Full-Time Evening Care Coordinator - Join our healthcare team and be part of a new and exciting field in medicine. We are a 24/7 innovative, rapidly growing Virtual ER service seeking an full-time Care Coordinator who will be an integral part of our Virtual ER team. You will be part of a mission-driven ER team working together to help get patients the right care, at the right place at the right time. We are looking for someone who can help us build an employee, client, and patient-friendly environment that achieves value for all stakeholder. We are looking for those who exhibit professionalism, compassion, have excellent communication skills and the ability to multi-task.

Job Requirements

Job will include, but is not limited to, coordinating the care of patients via answering telephones, submitting consults to on call physicians, setting up labs and imaging as well as handling other tasks in our medical call center. We are looking for those who exhibit professionalism, compassion, have excellent communication skills and the ability to multi-task. Candidates must be comfortable using technologies such as computer and phone. 3pm-11pm, weekend and holiday rotation. Call Center experience a plus but not required.

Full-time Outreach Professional

  • Engage constituencies for health care change
  • Build connections across the health care community
  • Lead the adoption of innovative technology
  • Build a career path
  • Competitive salary and benefits
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Job Description

Full-time Outreach Professional - Join our health care business team and help build an innovative and rapidly growing care transformation to serve large enrolled populations. We are a 24/7 Virtual ER service seeking full-time outreach professionals to develop, implement, and grow partnerships with local governments and health care/emergency medical service providers to integrate this broad spectrum of organizations with the Virtual ER. This includes bringing partners in to Virtual ER operations and stakeholder organization/constituency education to build outreach to likely and eligible users. More details on this position can be found here.

Job Requirements

Job will include, but is not limited to, fostering relationships with stakeholder organizations and constituencies to promote implementation and utilization of the Virtual ER in assigned geographic markets. This professional will need experience in health policy and operations, constituency engagement, the interface between emergency medical services and the broader health care system, and health or business finance/data/analytics. Experience as a health care or EMS provider and supervisor is preferred. We are looking for people who have impeccable organizational skills, an exemplary work ethic, the ability to effectively and strategically lead projects within the organization, and the team-oriented persona to collaborate with a broad group of constituents and stakeholders. The candidate must be versatile, action-oriented, ethical, an excellent communicator, technologically savvy, and data driven. The successful candidate must have a desire to be part of health care change.

In-House Emergency Medicine Physician

  • Be part of a dynamic ER team
  • Use innovative technology
  • Learn a virtual ER environment
  • Competitive salary and benefits
APPLY

Job Description

In-House Emergency Medicine Physician - Join our healthcare team and be part of a new and exciting field in medicine. We are a 24/7 innovative, rapidly growing Virtual ER service seeking a full-time Emergency Medicine Physician who will be an integral part of our Virtual ER team providing treatment and triage for patients via phone, video and store and forward technology. You will be part of a mission-driven ER team working together to help get patients the right care, at the right place at the right time. We are looking for someone who can help us build an employee, client, and patient-friendly environment that achieves value for all stakeholder. We are looking for those who exhibit professionalism, compassion, have excellent communication skills and the ability to multi-task.

Job Requirements

The In-House Staff Physician is responsible for supervising and delivering direct patient care services during their shift. This care may include diagnosis, treatment, testing and referrals. They are also responsible for making sure all of the day-to-day operational goals as well as current and future strategic goals are met. Candidates must be comfortable using technologies such as computer and phone. 7am-7pm and 7pm-7am shifts available. Some weekend and holiday commitment required. Strong interest in EMS considered a plus, but not required.

Lead Nurse Shift Supervisor

  • Paid time off
  • Team oriented
  • Competitive salary and benefits
  • Be part of a dynamic ER team
  • Innovative technology
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Job Description

Lead Nurse Shift Supervisor - United Concierge Medicine is a rapidly growing, 24/7 virtual Emergency Room. We are seeking a Lead Nurse Shift Supervisor who will be responsible for managing daily operations of our call center and care coordinator staff.

Job Requirements

Qualified candidates will possess a Registered Nursing degree/license and a minimum of 3 years nursing/medical practice management experience such as director of department, practice manager, or charge nurse. Ideal candidates will also have a strong ability to lead, organize effectively, delegate responsibility, solve problems quickly, and communicate clearly. Experience in Emergency Medicine is strongly desired. As this position oversees employees who staff a 24/7 call center, the ability to work varying shifts is required.

Specific duties include:

  • Management of care coordinator team to meet company objectives to ensure that all patient and provider inquiries and issues are resolved in timely manner.
  • Ensuring staffing levels meet variable call volume demands and stay within budget.
  • Monitoring and evaluating inbound/outbound calls and providing coaching to improve service quality, performance, and productivity.
  • Provides ongoing performance feedback, formal evaluations, and conducts regular meetings with care coordinator staff.
  • Ensuring all patients have received high-quality care and that all documentation is completed.
  • Assist with hiring, onboarding, and training of care coordinators and physicians.
  • Ensuring that all services are provided in compliance with regulatory and business policies and procedures.
  • Tracking various metrics and developing methods for improvement.
  • Acting as a backup for Care Coordinators as needed.
  • Generating reports as requested by senior management.

Remote Emergency Provider

  • remote position using telemedicine
  • provide emergency care
  • competitive salary
  • detailed protocol
  • group malpractice coverage
APPLY

Job Description

Remote Emergency Provider - UCM Virtual ER needs emergency trained physicians, nurse practitioners, and physician assistants who can treat via telemedicine. We are expanding our team to battle this nation’s unprecedented health care crisis. We are a virtual telemedicine practice that specializes in ER avoidance by connecting patients with ER-trained providers to provide assessment, navigation, and treatment without an in-person patient encounter. Our patient volume has increased exponentially and will continue to do so. We have a detailed protocol to help educate and guide patients concerned with potential COVID infection.

Job Requirements

We are looking for per-diem, ER-trained providers to join our team. Preference is for candidates that can work at least two eight-hour shifts per week. UCM Virtual ER provides a competitive salary and group practice malpractice coverage. In this time of national emergency, UCM is working around that clock to contribute to the well-being of our communities. Join our team. *****Please indicate what states you are licensed in your response. Providers licensed in all States welcome. Significant need for providers licensed in NY, CA, TX, KS, MO, LA, and MS.

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